AI-Ops: From Prediction to Agentic Autonomy

AvidThink’s Founder and Principal, Roy Chua, explores how AI is transforming networking from predictive insights to reasoning and agentic operations. This shift introduces new protocols, security challenges, and intent-based automation, unlocking smarter troubleshooting, planning, and deployment. How will enterprises embrace AI-ops and agentic AI in their operations?

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In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Roy Chua of AvidThink:

How has AI in networking evolved from predictive to generative to agentic?
What real-world AI-ops use cases exist today for AI-driven operations?
How do reasoning models enhance troubleshooting and root cause analysis?
What role does retrieval-augmented generation (RAG) play in enterprise AI ops?
How do protocols like MCP and agent-to-agent communication change automation?

Learn More

Explore AvidThink’s latest research, 2025 AI in Networking.
Learn how NaaS is shaping AI-ready, automated networks through on-demand connectivity and assurance.
Discover the future of connectivity at Mplify’s Global NaaS Event, GNE 2025, where AI-optimized NaaS and live automation demos are redefining infrastructure; join us 10–14 November 2025, in Dallas, Texas, USA. Find out more at: GNE.mplify.net

About Our Guest

Roy Chua, AvidThink, Founder & Principal

Roy Chua is a principal at AvidThink, an independent research and advisory service focused on infrastructure technologies. Roy is a frequent speaker at telecom and cloud conferences, and AvidThink has been quoted by and featured in major publications including the WSJ, Fierce Telecom, Fierce Wireless, The New Stack, and Light Reading. Roy was also a co-founder at SDxCentral, a technology publication.

He has previously worked as a management consultant for Fortune 500 and startup companies, specializing in go-to-market and product strategy. Roy is a graduate of UC Berkeley’s electrical engineering and computer science program and MIT’s Sloan School of Business. With over 20 years of experience in telecom and enterprise computing, networking, and security, he has also founded Silicon Valley startups.

Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

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