IdeaHelix Customer Success Officer, Rinoy Varkey, explains how telecom companies are revolutionizing customer experience and operational efficiency with business-led digital initiatives that align processes and culture through product standardization and end-to-end service automation. Can your organization capitalize on this transformative approach?
In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Rinoy Varkey of IdeaHelix:
Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.
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