LSO Framework Release ‘Dolly’ — 2022 Jun
Primary Resource for: LSO Cantata, LSO Sonata, LSO Legato, LSO Presto
Product Portfolio: LSO Cantata, LSO Legato, LSO Sonata, LSO Presto
The theme of this release is Internet Access and adds APIs for Appointment and Work Order. 5 APIs and Developer Guides: Address, Site, POQ, Quote, and Inventory are now finalized standards.
MEF 113 MEF 113 Trouble Ticketing Requirements and Use Cases — 2022 Oct
Product Portfolio: LSO Cantata, LSO Sonata
Standard Type: Service Lifecycle
Tags: LSO Sonata, LSO Cantata
This document identifies the common Use Cases and attributes needed to support Trouble Ticket-ing Management at the LSO Sonata/Cantata Interface Reference Point.