2022 Oct
This document identifies the common Use Cases and attributes needed to support Trouble Ticket-ing Management at the LSO Sonata/Cantata Interface Reference Point.
It supports the requirements defined in the MEF 55.1 Lifecycle Service Orchestration (LSO): Reference Architecture and Framework requirements for Trouble Ticketing Management between business applications of a Buyer and a Seller at the LSO Sonata/Cantata Interface Reference Point. Information contained within this document will be utilized by both the Buyer and Seller for the development of automated Trouble Ticketing API systems.
Standards published by Mplify are intended for general distribution to the public and may be downloaded from this site and reproduced without charge. Any reproduction of Mplify documents shall contain the following statement: “Reproduced with permission of Mplify Alliance.” All rights granted to Mplify under applicable copyright laws are expressly reserved. No permission is granted to any recipient or user of Mplify publications to modify any of the information contained therein and Mplify disclaims all responsibility and liability for such modifications.